Accessibility Statement

Last updated: 03 September 2025 

Poppypod is committed to making our website as accessible and inclusive as possible for everyone, including people with disabilities, neurodivergence, and sensory sensitivities. 
 
We believe that everyone should be able to access information, communicate with us, and learn about our products without barriers — regardless of ability, device, or situation. 
 

Our Commitment 

We aim to meet or exceed the standards defined by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This includes: 
– Perceivable content (e.g., readable text, alt tags on images) 
– Operable interfaces (e.g., keyboard navigation) 
– Understandable content (e.g., clear language and layout) 
– Robust compatibility (e.g., works well with assistive technologies) 
 

Accessibility Features on Our Website 

We have taken the following steps to ensure greater accessibility: 
– Clear and consistent layout with high-contrast text 
– Descriptive alt text for all meaningful images 
– Resizable text using browser zoom 
– Keyboard-friendly navigation 
– Semantic HTML structure for screen reader compatibility 
– Avoidance of auto-playing video or flashing animations 
– Mobile and tablet responsive design 
– Plain language content wherever possible 
 

Known Limitations 

We strive for full accessibility, but some limitations may remain: 
– Certain third-party content may not meet full WCAG compliance 
– Some older PDFs or documents may not be fully tagged for screen readers 
– External links may not always follow our accessibility standards 
 
We are actively reviewing and updating these areas. If you encounter any issues, we want to hear from you. 
 

Requesting Assistance 

If you experience difficulty accessing any part of our site or need information in a different format (e.g., large print, audio, plain text), please let us know and we’ll be happy to assist. 
 
Email: info@poppypod.com 
Phone: +44 (0) 1772 394199 
 
We aim to respond to all accessibility-related enquiries within 3 working days. 
 

Feedback and Continuous Improvement 

We are committed to continuous improvement. If you have suggestions or feedback on how we can make our website more accessible, please reach out. 
 
We regularly review this page and update our website to better serve our entire community. 
 

Accessibility Tools & Tips (For Users) 

– Screen readers: Our site is compatible with NVDA, JAWS, VoiceOver, and TalkBack 
– Keyboard navigation: Use Tab / Shift + Tab to move between elements 
– Zoom: Increase page size using Ctrl+Plus (Cmd+Plus on Mac) 
– Dark mode or contrast tools: Use your browser or device settings for personalised viewing 
 

Thank you for visiting Poppypod.com. Accessibility is not just a feature — it’s part of who we are.